Denali Services Privacy Policy
Effective Date: June 28, 2025
1. Introduction
Welcome to Denali Services (“we,” “us,” or “our”). We provide Moving service's scheduling and related communications (“Service”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile ads, lead-generation forms, AI call flows, and related services.
2. Information We Collect
- Personal Information You Provide: Full name, phone number, email address, service details (type, address, preferred date/time), optional feedback.
- Automatically Collected Data: IP address, browser/OS, referring pages, clickstream, cookies & pixels for ads and analytics.
3. How We Use Your Information
- Service Fulfillment: Schedule, confirm & remind you of appointments.
- Communications: SMS/email confirmations, reminders & updates.
- Marketing & Retargeting: Relevant ads and promotions (with opt-in).
- Analytics & Improvement: Optimize AI call flows and site performance.
- Legal Compliance: As required by law or to protect rights.
4. Sharing & Disclosure
We share data only with trusted service-providers (CRM, SMS gateways, Facebook Lead-Ads), under strict confidentiality. We disclose information if required by law or during business transfers (mergers, sales).
5. Data Security & Retention
We implement encryption, access controls, and secure servers to protect your data. We retain information only as long as necessary for our Service or as legally required.
6. Your Rights & Choices
- Access & Correction: Email us at [email protected] to view or correct your data.
- Deletion & Portability: Request removal or data export where applicable.
- Marketing Opt-Out: Reply “STOP” to any SMS or unsubscribe from emails (transactional texts will continue).
7. Contact Us
Questions? Reach us: